Privacy policy
PRIVACY POLICY
Last Updated: February 1, 2025
1. Introduction
Audio Visual Technologies Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information:
- Name and contact details
- Business information
- Email address
- Phone number
- Billing and delivery addresses
- Payment information
Technical Information:
- IP address
- Browser type
- Device information
- Cookies and usage data
- Website interaction data
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide consultation services
- Manage PriorityLink memberships
- Send order updates and tracking information
- Communicate about our services
- Improve our website and services
- Send relevant marketing communications (with consent)
- Comply with legal obligations
4. Data Storage and Security
- We implement appropriate security measures to protect your data
- Payment information is processed through secure payment providers
- We retain your data only as long as necessary for business purposes or as required by law
- Your data is stored on secure servers within the UK/EU
5. Information Sharing
We share your information with:
- Manufacturer partners (for order fulfillment only)
- Payment processors
- Delivery services
- IT service providers
We do not sell your personal information to third parties.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to data processing
- Data portability
- Withdraw consent
7. Cookies
We use cookies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Enhance user experience
You can manage cookie preferences through your browser settings.
8. Marketing Communications
- We send marketing emails only with your explicit consent
- You can opt-out at any time via:
• Unsubscribe links in emails
• Contacting us directly
• Your account settings
9. Changes to Privacy Policy
We may update this policy periodically. Significant changes will be notified via:
- Email notification
- Website announcement
- Date of last update will be modified
10. Contact Us
For privacy-related queries:
- Email: [Your Business Email]
- Phone: [Your Business Phone]
- Address: [Your Business Address]