Shipping policy
Order Processing
- All equipment orders are processed directly through our manufacturer partners
- Order processing typically begins within 1-2 business days
- You'll receive order confirmation and tracking details once the manufacturer ships your items
Delivery Timeframes
- Standard delivery: 5-10 business days (varies by manufacturer)
- Delivery times are estimates and may vary based on product availability and manufacturer location
- Custom or specialized equipment may require longer lead times
- We'll provide specific delivery estimates during the ordering process
Shipping Costs
- Shipping costs are calculated at checkout based on:
• Product weight and dimensions
• Delivery location
• Manufacturer shipping rates
- Some items may require specialized shipping due to their nature
Order Tracking
- Tracking information will be emailed once your order ships from the manufacturer
- Track your order through our website using your order number
- Contact us for updates if needed
Delivery Information
- A signature may be required for high-value items
- Please inspect all deliveries upon receipt
- Report any damage within 24 hours of delivery
- We recommend having adequate personnel available for large equipment deliveries
Special Circumstances
- Some manufacturers may contact you directly to arrange delivery
- For custom installations, delivery will be coordinated with your installation schedule
- Additional delivery services (like indoor delivery or installation) can be arranged for an extra fee